Skip to content
Quantum Secure Labs
Let's talk

Privacy Policy

Last updated: 2025-04-10

1. Scope and purpose

This Privacy Policy governs the processing of personal data that Quantum Secure Labs SL collects through the website qsecure.es, in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), and any other applicable national and international data protection law.

Accessing and using the site implies acceptance of this policy. If you disagree, please refrain from using the site.

2. Data controller

  • Company name: Quantum Secure Labs, S.L.
  • Tax ID (NIF): B21768494
  • Registered address: Calle de Gustavo Pérez Puig, 61, Hortaleza, 28055 Madrid, Spain
  • Email: legal@qsecure.es
  • Website: qsecure.es

3. Categories of personal data collected

Quantum Secure Labs SL may process the following categories of personal data:

  • Identification and contact data: name, email address, phone number, postal address and identity documents, when provided when using our services or contacting the company.
  • Browsing data: IP address, device type, operating system, browser, pages visited and session duration, collected automatically during use of the site.
  • Service usage data: queries made, preferences, purchase history and complaints submitted.
  • Financial and payment data: credit or debit card number, bank account details or PayPal data when economic transactions are made; these data are always transmitted in encrypted form.
  • Cookie-derived data: browsing habits, clicks and time spent on the site, as described in our Cookie Policy.

We do not process special categories of data (health, ideology, racial or ethnic origin, etc.) unless the user voluntarily and expressly provides them.

4. Purposes of processing

Personal data is processed for the following purposes:

  1. Provision of contracted services: account management, order processing and invoicing.
  2. Customer relationship management: handling enquiries, processing complaints and communicating relevant updates.
  3. Sending commercial communications: information about Quantum Secure Labs SL products, services and news, only where the user has given consent.
  4. Compliance with legal obligations: preparation of invoices, responding to competent authority requests and fraud prevention.
  5. Statistical analysis and site improvement: assessment of user behaviour to optimise the experience and content offered.

5. Legal basis for processing

The processing of personal data is based on the following legal grounds:

  • Contract performance: when processing is necessary for the provision of a contracted service or the adoption of pre-contractual measures.
  • Legal obligations: where applicable law requires the processing of data.
  • Legitimate interests: in pursuing the legitimate interests of Quantum Secure Labs SL, provided they do not override the fundamental rights and freedoms of the data subject.
  • Explicit consent: for sending commercial communications and installing non-technical cookies; consent may be withdrawn at any time without retroactive effect.

6. Retention periods

  • Contractual data: retained for the duration of the contractual relationship and, thereafter, for the applicable legal limitation periods (generally up to six years under the Spanish Commercial Code).
  • Marketing data: retained until the user withdraws consent or requests erasure.
  • Browsing and analytics data: retained in accordance with internal data retention policy and the periods established by applicable law.

7. Recipients and data sharing

Quantum Secure Labs SL does not sell or transfer personal data to third parties for their own purposes. Data may be accessed by:

  • Technology service providers: companies providing hosting, cloud, payment platform and marketing agency services, acting as data processors under contract pursuant to GDPR Article 28.
  • Public authorities: where there is a legal obligation to communicate data.
  • Group companies: for internal administration purposes, where applicable.

For international transfers of data outside the European Economic Area (EEA), the standard contractual clauses adopted by the European Commission or other appropriate safeguards under Chapter V of the GDPR apply.

8. Cookies and tracking technologies

Quantum Secure Labs SL uses cookies and similar technologies to recognise users, analyse browsing and personalise content. Users can configure their cookie preferences from the site's cookie banner or from their browser settings. For more information, please see our Cookie Policy.

9. Security measures

Quantum Secure Labs SL applies appropriate technical and organisational measures to ensure the security of personal data, including:

  • SSL/TLS encryption of communications.
  • Access controls to internal systems and databases.
  • Regular backups of information.
  • Risk assessments and regular security audits.

However, given the nature of the internet, Quantum Secure Labs SL cannot guarantee the absolute security of data transmissions.

10. User rights

You have the right to exercise the following rights at any time, free of charge:

  1. Access: to know what personal data of yours we process.
  2. Rectification: to correct inaccurate or incomplete data.
  3. Erasure ("right to be forgotten"): to request deletion of your data when it is no longer necessary.
  4. Objection: to object to a specific processing activity, such as the sending of commercial communications.
  5. Restriction of processing: to request restriction of the processing of your data in certain circumstances.
  6. Portability: to receive your data in a structured, commonly used format, or to request its transfer to another controller.
  7. Withdrawal of consent: to revoke at any time the consent given, without affecting the lawfulness of prior processing.

To exercise any of these rights, write to legal@qsecure.es or to our postal address: Calle de Gustavo Pérez Puig, 61, Hortaleza, 28055 Madrid, Spain, enclosing a copy of an identity document. If you believe your request has not been properly handled, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

11. Mandatory or optional nature of information

Fields marked as mandatory on site forms are required for the provision of the requested service. Failure to provide such data may prevent or limit attention to the enquiry or provision of the service. All other fields are optional.

12. Social media and third-party content

Quantum Secure Labs SL maintains profiles on LinkedIn and X (Twitter). Any interactions you carry out on these platforms are governed by each social network's own privacy policies, over which the company has no control. The site may also contain links to third-party content for which Quantum Secure Labs SL accepts no responsibility.

13. Policy updates

Quantum Secure Labs SL reserves the right to update this policy at any time to reflect legislative or case-law developments or changes to data processing activities. Significant changes will be communicated through the site itself. The current version will always be available on this page with the date of the last update.

14. Governing law and jurisdiction

This policy is governed by Spanish law and applicable European regulations. Any dispute arising from its interpretation or application shall be subject to the Courts and Tribunals of Madrid, unless mandatory applicable law provides otherwise.

15. Contact

For any queries regarding this privacy policy or to exercise your rights:

  • Email: legal@qsecure.es
  • Postal address: Calle de Gustavo Pérez Puig, 61, Hortaleza, 28055 Madrid, Spain